Skype for business is one best and popular Microsoft product. Any latency while using Skype can lead you to a great loss. The issues like poor network, low sound quality, call-log, incomplete calls can cause the great hassle to you. Therefore Skype Help and Support is something which every Skype user must have.
But Skype for business has now made its place under the Office 365 utilities and hence used by a large population and sudden issues can be really troublesome. Here below we have mentioned few tips you need to keep on the tips to avoid the future inconvenience.
Check the signal strength:
Try to the user the Ethernet connection in order to get the maximum signal from your modem or router. For wireless connection, reset the settings and shift the device closer to the router.
Close all other programs:
If you have opened programs in bulk, you need to shut down the programs which are consuming the bandwidth. By closing the programs which are not in use is an ideal way to save the bandwidth and giving free space to Skype for execution.
Boost your speed:
Make sure that the network you are using run its best speed to achieve the highest quality of the video and audio. You and the person on the other side have a stable bandwidth to get the best quality of the connection. If you aren’t sure of the internet speed, perform an online speed test. For the frequent session of low-speed internet contact your service provider.
Update the firmware:
If the internet is working fine and still the quality of the calls is quite low, you need to check the hardware of your device and if required you need to update the hardware of your device. The outdated hardware can be one of the major reasons for the low Skype call quality.
Check Audio settings:
If the settings of your device aren't configured properly, you need to adjust the settings first, and then try to use it again. Also, make sure your headphones match with your device, a non-compatible peripheral can create the audio errors.
If you think the settings are fine, you can make a test call by recording the audio and hear it to check the sound quality.
The low memory:
The memory plays an important role in order to determine the quality of Skype call. If you are using Skype of business, most of the time you need to make the group call. But we often avoid the main factors of the group calls, and one of the main aspects is sufficient hard-disk memory. If your device lacks in the free hard disk, you need to remove some unused applications and other waste from your disk.
Camera issue:
Check for the correct settings and remove if any obstruction is blocking the lens. Now adjust the angle of your webcam. Also, if any other which uses the webcam, close it immediately as it can interrupt with the functioning of Skype.
Configure your settings this way:
For Windows:
- Go to menu bar and choose Tools.
- No move to the privacy settings and select the automatically receive a video and share screen with and then anyone or people in my contact list.
For Mac:
- Go to the Menu bar.
- Open the Skype.
- Navigate to the Preferences
- Click Privacy>>”allow video and screen sharing with” >>“anyone or contact”.
If you are unable to deal with errors on your own, you can call upon Skype Technical Support without any hesitation. The Skype Support Number is readily available to serve the troubled users without any delay.
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